The Utility of Artificial Intelligence in Marketing
AI
enables marketers to make highly personalized consumer experiences that cost
lesser than traditional high-dollar campaigns.
Every
interaction a prospect or consumer has with your product is used for future
optimization.
Take
sales forecasting to the next level
Conversion
management solutions can be escalated to a whole new dimension altogether now,
thanks to AI!
Marketers can now compare sophisticated inbound
communication side-by-side against traditional metrics to help answer difficult
strategic questions.
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business.
Gain
a deeper understanding of your consumers
Marketers
can understand what consumers are thinking, saying & feeling about the
brand. Similarly, it gives marketers a chance to get into the minds of the
customer. Marketers utilize this data to modify messaging or branding for
maximum usage.
Optimize
digital advertising campaigns
AI
can tap into the abundance of consumer data hidden in keyword searches, social
profiles, and other online data, for smarter and more effective digital ads.
This results in human-level outcomes & insights with no manual labor.
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Create
detailed consumer profiles
Marketers
gain in-depth knowledge of consumers & clients, enabling them to deliver
the right message, to the right person & time. It captures data in every
interaction & takes these profiles further, refines marketing campaigns
& creates highly personalized content.
Join
real-time conversations with consumers
AI
analyzes content & identifies trends that encourage brands to interact with
consumers in real-time through online conversations. Interacting with consumers
during the ‘decision-making moment’ influences buying decisions.
Highly
personalized website experience & CRO
Visitor
experience with intelligent personalization can be given on your site. AI
algorithms ensure the personalization of website experiences & push
notifications. 33% of marketers use AI for personalized web experiences &
63% of respondents mentioned increased conversion rates & 61% noted
improved customer experiences.
Publishers
& consumer brands like the Wall Street Journal, Pandora, La Redoute &
Top Fan use AI-powered tools to improve their conversion rates &
differentiate from the competition. For example, lets look at Pandora, wherein
humans curators and machine learning algorithms are clustered together to
recommend new songs. For delivering good user experience, music listening
offerings is a great example.
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helps for your business growth.
An
AI-powered Slackbot analyzes the Google Analytics data & sends insightful
reports on general performance & large-scale changes in data. That
information helps in keeping websites up & running perfectly, as well as
address anomalies as they arise.
Churn
prediction & smart customer engagement
Machine-learning
algorithms identify disengaged customer segments about to churn or leave for a
competitor. It also helps in gathering data, build a predictive model, test
& validate the model on real customers. This indicates the stage of
churning the person is in.
To
summarize the above, AI is poised to continue growing across all industries
& segments, marketers should invest their time & resources to
experiment with strategies & ensure their marketing organization is set up
for continued success, both now and in the future.
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